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IT Service Management

 
iET Solutions develops and supports award-winning software applications for the IT Service Management Market. Our IT Service Management software solution - iET ITSM - is built around the Information Technology Infrastructure Library (ITIL) and has been verified as compatible with core ITIL best practices by Pink Elephant, a world leader in ITSM education, and Serview, a European ITSM consulting and training organization. iET Solutions was also included in the Gartner Magic Quadrant for the IT Services Desk, 2007. Our solutions are designed to leverage the global ITIL best practices to streamline service operations, reducing costs, improving profitability and increasing customer satisfaction.
 
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